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Insights from the Higher Ed Experts

BY Anthony Campisi | October 28th, 2025

Start Smart: Matching Students to the Right Program at the Top of the Funnel

The Rise of the Invisible Funnel in Higher Ed Recruitment By the time a prospective student inquires about a specific program, it’s often too late to redirect them elsewhere — even if another program is a better fit. In today’s competitive enrollment landscape, institutions can’t afford mismatches that lead to lost leads, lower yield, or disengagement. The key is to identify best-fit programs early — at the top of the funnel — through smarter data, conversations, and insights.

Why Early Identification Matters

When a prospect has already shown strong intent for a program, shifting their focus can feel like friction. They’ve invested time researching, comparing, and envisioning themselves in that specific path. Trying to redirect them midstream often results in lost momentum — or a lost lead entirely.

By identifying interests, goals, and academic fit from the very first interaction, institutions can guide students toward programs that best align with their aspirations and strengths — increasing satisfaction, retention, and long-term success.

How to Match Students Early in the Funnel

  1. Ask the Right Questions Up Front
    Move beyond surface-level inquiries (“What program are you interested in?”) to uncover motivations and outcomes: “What are your career goals?” or “What kind of learning environment helps you thrive?” These insights reveal fit before formal commitment.
  2. Use Data and Behavior to Guide Fit
    Tracking engagement patterns — from which pages they explore to what content they download — helps identify interest clusters and intent signals. A student exploring leadership content, for instance, might be a better match for a management or executive program than their initial search suggests.
  3. Leverage AI and Automation to Personalize Pathways
    AI-powered tools like ReadyRecruit.ai can interpret early signals, guide conversations, and make smart suggestions in real time. Instead of waiting for form submissions, they surface relevant program options and resources automatically — improving both experience and conversion.
  4. Create Seamless Collaboration Between Marketing and Admissions
    Marketing teams often capture early intent data that never makes it to admissions. When both teams share insights and align on fit, they can guide prospects to the right destination faster and more effectively.

How GPRS Can Help

At GPRS, we help institutions see beyond a single inquiry — connecting data, insights, and conversations to ensure every prospect finds the program that fits them best. From AI-enabled engagement through ReadyRecruit.ai to tailored communication strategies, we help schools match students to the right program early, before valuable opportunities are lost.

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Insights from the Higher Ed Experts

BY Techteam | August 28th, 2025

Hyper-Local Marketing: Reaching Students in Your Own Backyard

Hyper-Local Marketing: Reaching Students in Your Own BackyardIn today’s competitive higher education landscape, not every prospective student is thousands of miles away. Many are right in your own backyard, quietly exploring options for college or graduate school. Hyper-local marketing allows institutions to engage these nearby prospects, build community trust, and increase enrollment — all while standing out from national competitors.

Why Hyper-Local Matters

Local students often have a higher likelihood of enrolling, stronger ties to the community, and lower recruitment costs. By focusing efforts on the neighborhoods, schools, and organizations closest to your campus, your institution can nurture relationships where they matter most.

Strategies for Effective Hyper-Local Marketing

  1. Geotargeted Digital Campaigns
    Use location-based advertising on social platforms, search engines, and display networks to reach students within specific zip codes, school districts, or commuting distances. Personalized messaging that speaks to local interests and campus proximity can increase engagement dramatically.
  2. Partnerships with Local Schools & Organizations
    Collaborate with nearby high schools, community colleges, libraries, and community centers. Offer workshops, dual enrollment programs, or informational sessions. Partnerships like these foster trust and create a natural pipeline of engaged prospective students.
  3. Community-Driven Events & Outreach
    Host open houses, campus tours, or mini-info sessions for local families. Participate in community fairs, volunteer events, or sponsorship opportunities. Physical presence and community involvement build awareness and make your institution a familiar, trusted option.
  4. Localized Content Marketing
    Develop content tailored to local students and families — think blog posts, social media stories, or videos highlighting nearby alumni success, community partnerships, or local scholarships. Relevant storytelling strengthens your connection to the audience.

How GPRS Can Help

The students closest to you often represent some of your best opportunities. Hyper-local marketing ensures your message reaches them where they live, study, and engage — creating connections that drive enrollment and strengthen community ties.

Ready to connect with students in your own backyard?

At GPRS, we specialize in crafting hyper-local strategies that drive engagement, build community trust, and boost enrollment. Let’s explore how we can help your institution reach the right students, right where they are.

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Insights from the Higher Ed Experts

BY Anthony Campisi | July 15th, 2025

Beyond the Traditional: How Flexible Learning Models Are Reshaping Higher Education

Flexible learning in higher educationThe pandemic may have accelerated online learning, but it didn’t stop there. Today’s students — whether they’re 18 or 48 — expect flexibility. From asynchronous courses to HyFlex classrooms, higher education is undergoing a fundamental transformation in how it delivers value.

One Model Doesn’t Fit All

More learners are juggling careers, caregiving, and other responsibilities alongside their studies. Institutions are responding with a portfolio approach:

  • Online programs for anywhere, anytime access.
  • Hybrid formats combining online convenience with in-person engagement.
  • HyFlex delivery offering real-time choice between in-person or remote participation.

This flexibility isn’t just a student perk — it’s becoming a competitive necessity.

Quality Is the New Differentiator

Flexibility without quality leads to disengagement. That’s why institutions are investing in instructional design, faculty training, and digital platforms that prioritize interaction, accessibility, and engagement.

Strategic use of learning analytics and adaptive tools are also helping educators personalize content and support diverse learning needs.

Operational Shifts for a Flexible Future

Embracing flexible learning requires more than a new tech platform. It means rethinking:

  • Scheduling and classroom space
  • Faculty support and workload
  • Assessment strategies
  • Student services designed for virtual touchpoints

Done right, it opens doors to new populations — adult learners, working professionals, and those historically underserved by traditional models.

Leading Through the Shift

At GPRS, we help institutions evolve with intention. Flexible learning isn’t just about modality — it’s about meeting students where they are while delivering on the promise of quality, access, and engagement.

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Insights from the Higher Ed Experts

BY Anthony Campisi | May 15th, 2025

Neuromarketing in Higher Ed: What the Brain Tells Us About Decision-Making

Neuromarketing in higher educationWhat if you could tap into how the brain actually works to improve your marketing performance? Neuromarketing — the application of neuroscience and cognitive psychology to marketing strategy — helps higher ed marketers do just that. By understanding how prospective students process information, make choices, and form emotional connections, we can create campaigns that are not only compelling but also conversion-optimized at a subconscious level.

Here’s how you can start using brain science to refine your messaging, structure your content, and build deeper trust with your audience.

Emotion Drives Decision-Making — Not Logic

While higher education decisions feel like they’re rooted in reason, studies in neuroscience say otherwise: emotions play a primary role in decision-making. Emotion is often the filter through which logical information is interpreted.

What does that mean for your messaging?

  • Highlight emotional benefits (growth, belonging, purpose) before you list features (program details, rankings, job outcomes).
  • Use storytelling to trigger empathy and aspiration — two high-impact emotional states tied to engagement.
  • Lead with visuals and copy that make the prospect feel something, not just know something.

Brain Tip: Use narrative arcs that include tension and resolution — our brains are wired to pay attention to stories because they mirror real-life decision pathways.

Color, Structure, and Simplicity = Cognitive Ease

The brain loves shortcuts — and when your marketing is too cluttered, complicated, or color-clashing, it subconsciously creates friction. On the other hand, cognitive fluency — the ease with which your content can be processed—leads to higher trust and conversion.

How to apply this:

  • Use color psychology strategically: blue for trust, green for growth, and orange for optimism. Avoid overstimulation.
  • Apply clean, intuitive visual hierarchy: make your CTA stand out, group related elements, and limit font styles.
  • Less is more: Chunk text into digestible pieces. Make decisions (like scheduling a tour or applying) feel effortless.

Brain Tip: A simple layout with clear visual cues reduces cognitive load and increases action. When we feel mentally comfortable, we’re more likely to engage.

Trust Is Built in Microseconds — and Easily Broken

A user’s first impression of your website or campaign happens in less than 500 milliseconds. And once skepticism sets in, it’s hard to reverse. The good news? Certain elements can instantly increase trust.

Make it brain-friendly by:

  • Featuring real students — not stock photos.
  • Including third-party credibility markers: rankings, badges, alumni quotes.
  • Highlighting transparency: deadlines, costs, and expectations should be easy to find and clear.

Brain Tip: The amygdala — the part of the brain associated with fear and risk — lights up when people sense uncertainty. Reduce ambiguity to keep the trust response strong.

Marketing That Resonates Because It’s Wired That Way

At GPRS, we help colleges and universities not only tell their stories but tell them the way the brain wants to hear them. From messaging hierarchies built on psychological principles to design systems that minimize friction and increase emotional connection, we bring a science-backed lens to every project.

Our strategies are:

  • Emotionally intelligent
  • Cognitively streamlined
  • Visually optimized for trust and clarity

Because when you understand how the mind works, you can create marketing that works.

Want to unlock the science of better messaging and smarter engagement? Let’s talk. GPRS can help your institution reach the right students by reaching their hearts and minds.

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Insights from the Higher Ed Experts

BY Anthony Campisi | April 30th, 2025

Beyond the Acceptance Letter: How Yield Marketing Builds Connection and Converts Admits into Enrollments

Yield Marketing in Higher Education MarketingIn the competitive landscape of higher education, getting a student to apply and even accept an offer is only part of the journey. The real challenge lies in yielding that student—nurturing their interest and securing their commitment to enroll. This critical phase is where Yield Marketing comes into play.

What Is Yield Marketing in Higher Education?

Yield marketing refers to the targeted strategies institutions use to convert admitted students into enrolled students. While traditional marketing often focuses on awareness and lead generation, yield marketing zeroes in on persuasion, connection, and reinforcement after the acceptance letter has been sent.

It’s not just about making the case why a student should choose your institution — it’s about making them feel that they belong.

Why Yield Marketing Matters More Than Ever

With increasing competition, the rise of test-optional admissions, and more students applying to multiple schools, enrollment is far from guaranteed — even for your most qualified admits. Add to that the cost and effort of acquiring each applicant, and the importance of yield becomes clear.

This is especially true in graduate and professional programs, where students are balancing career decisions, family life, and a financial investment. Yield communications must be deeply intentional and tailored.

The Emotional and Rational Drivers of Enrollment

Effective yield marketing recognizes that admitted students are now in the decision-making phase. They’ve narrowed down their choices. They’re comparing aid packages, asking friends, visiting Reddit threads, and re-reading emails. Here’s where your brand promise needs to shine—not with broad strokes, but with clarity and personalization.
Emotional drivers include:

  • A sense of belonging or community
  • Confidence in support systems (academic, financial, career)
  • Personal recognition from staff or faculty

Rational drivers include:

  • Clarity on outcomes (career advancement, ROI, networking)
  • Competitive financial aid
  • Program flexibility and structure

Tactics That Work: Turning Acceptance Into Enrollment

  1. Segmented, Personalized Communications Send tailored messages based on major, geography, career goals, or application motivations. Use their first name, reference their interests, and show them a path forward.
  2. Student and Alumni Spotlights Share stories from current students or recent graduates who “chose you” and are thriving. Use video and authentic voice.
  3. Yield Events and 1:1 Touchpoints Virtual or in-person meet-and-greets, coffee chats with faculty, or personalized Zoom calls with advisors can make a huge impact—especially for professional students balancing multiple commitments.
  4. Smart Automation with a Human Feel Use drip campaigns that reinforce community, celebrate next steps, and offer clear guidance—without sounding robotic.
  5. Reinforce Outcomes and Value Use data and storytelling to re-emphasize the value of the degree. Career support, alumni networks, and leadership development are all part of the ROI students need to see.
  6. Be Ready with Objection Handling Whether it’s financial aid, housing, or fit, make sure your admissions team is prepared to answer the tough questions—and has the flexibility to act when necessary.

Closing the Loop

Yield marketing isn’t about pushing students across the finish line—it’s about walking with them to it. It’s the difference between being one of many accepted schools and becoming their school.

For institutions focused on transforming lives, yield marketing is where that transformation begins—with trust, connection, and clarity.

Let GPRS help you turn admitted students into enthusiastic enrollees by making every message matter.

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Insights from the Higher Ed Experts

BY Anthony Campisi | March 26th, 2025

Proven Strategies to Attract and Retain Non-Traditional Students in Higher Education

Proven Strategies to Attract and Retain Non-Traditional Students in Higher EducationAs the landscape of higher education continues to evolve, non-traditional students—including adult learners, career-changers, and part-time students—are becoming a critical focus for institutions. These students bring diverse experiences, clear goals, and a strong desire for programs that fit their unique needs.
To attract and retain this demographic, institutions must implement strategies that prioritize flexibility, career-focused messaging, and personalized support. Below are key approaches to successfully engaging today’s non-traditional learners.

Offer Flexible Program Structures

Non-traditional students often juggle work, family, and other responsibilities alongside their studies. Providing flexible learning options can significantly impact their decision to enroll and persist.

  • Online and Hybrid Programs: A combination of online and in-person learning allows students to tailor their education to their schedules.
  • Asynchronous Learning: Recorded lectures and self-paced modules enable students to learn on their terms.
  • Accelerated Paths: Condensed courses and stackable credentials allow students to earn valuable qualifications faster without sacrificing quality.

Craft Marketing Messages That Highlight ROI

Non-traditional students are not just seeking education—they want clear outcomes. Your marketing efforts should emphasize how your institution can help them achieve career growth and personal success.

  • Focus on Career Advancement: Use testimonials and data to showcase how graduates have secured promotions, career shifts, or salary increases.
  • Cost and Value Transparency: Provide a clear breakdown of tuition costs, financial aid options, and expected return on investment.
  • Personalized Messaging: Implement targeted campaigns that address specific needs, such as career transitions, skill updates, or degree completion.

Address Unique Pain Points

Non-traditional students face challenges that differ from traditional undergraduates. Recognizing and addressing these challenges fosters trust and engagement.

  • Support for Life Transitions: Career changers may need help translating prior experience into new opportunities. Career counseling and skill alignment workshops can bridge that gap.
  • Accessible Resources: Ensure easy access to academic advising, financial aid assistance, and tutoring services to remove barriers for busy students.
  • Community and Belonging: Create opportunities for non-traditional students to connect with peers through online forums, networking events, or dedicated student organizations.

GPRS: Helping Institutions Empower Non-Traditional Learners

Non-traditional students are an essential and growing segment of higher education. By offering flexibility, career-focused outcomes, and targeted support, institutions can foster lasting relationships with this motivated audience.
At GPRS, we help institutions attract and retain non-traditional students through tailored strategies. From crafting value-driven marketing campaigns to implementing flexible learning solutions, we understand what it takes to increase engagement and enrollment.

Want to boost non-traditional student enrollment? Contact GPRS today to discover how we can help your institution attract, support, and retain non-traditional learners for long-term success.

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Insights from the Higher Ed Experts

BY Anthony Campisi | March 11th, 2025

Digital Marketing Strategies That Drive Enrollment in 2025

Digital Marketing Strategies That Drive Enrollment in 2025Digital marketing is no longer just a supporting tool for higher education — it’s the driving force behind enrollment success. Students today expect more than just information; they want experiences that resonate, inspire, and guide them toward their goals. To meet these expectations, institutions must embrace innovative strategies that align with rapidly shifting digital behaviors.

Here are the top strategies shaping enrollment marketing in 2025 and how you can leverage them to attract and engage prospective students.

Short-Form Video: Capturing Attention, Building Trust

In a world where scrolling is endless and attention spans are short, short-form video has become the ultimate engagement tool. Platforms like TikTok, Instagram Reels, and YouTube Shorts are dominating student engagement because they deliver content in a way that feels immediate and authentic.

  • Student-Led Stories: Prospective students trust their peers. Highlight authentic, student-created content that showcases campus life, study tips, or even fun traditions.
  • Quick, Value-Packed Clips: Short videos explaining how to apply, meet deadlines, or access financial aid can remove barriers and drive action.
  • Interactive Moments: Use polls, challenges, or “Ask Me Anything” sessions to build a two-way connection with your audience.

Emerging Ad Formats: Think Beyond the Basics

Traditional digital ads still have value, but reaching students in 2025 means tapping into emerging platforms and ad formats that speak their language.

  • Diversified Platforms: While Instagram and Facebook remain relevant, platforms like TikTok Ads, Spotify, and even Reddit offer fresh opportunities to engage new audiences.
  • Interactive and Immersive Ads: Carousel ads, 360-degree experiences, and shoppable formats make your programs stand out in a crowded feed.
  • Smarter Targeting: With advancements in analytics, you can zero in on high-potential prospects based on their goals, browsing behaviors, or even predicted interests.

Mobile-First Marketing: Meeting Students Where They Are

For most prospective students, their mobile device isn’t just a tool — it’s their lifeline. If your digital presence isn’t designed with mobile-first engagement in mind, you risk losing leads before they even get to know your institution.

  • Speed is Everything: Ensure your website and landing pages load quickly on mobile devices. Delays can mean drop-offs.
  • Simplify Navigation: A clutter-free, mobile-optimized site that offers clear pathways to essential information (like programs, tuition, and application steps) is key.
  • Effective CTAs: Use bold, easy-to-click calls-to-action like “Apply Now,” “Request Info,” or “Schedule a Virtual Tour” to keep engagement high.

The Competitive Edge: GPRS and Digital Marketing

At GPRS, we understand that keeping up with digital trends can feel overwhelming — but you don’t have to do it alone. Our expertise helps institutions create meaningful, measurable connections with prospective students.

Whether you’re looking to amplify your reach on emerging platforms or optimize your current strategies, GPRS can develop a tailored plan that drives enrollment and sets your institution apart in 2025.

Digital marketing in 2025 is all about innovation, authenticity, and connection. By embracing these strategies, your institution can meet students where they are and lead them toward where they want to go. Ready to take your digital marketing to the next level? Contact GPRS today to create a strategy that works for you.

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Insights from the Higher Ed Experts

BY Anthony Campisi | February 18th, 2025

Building a Data-Driven Enrollment Strategy

Data-Driven Enrollment Strategy In today’s competitive higher education landscape, data has become the cornerstone of successful enrollment strategies. By harnessing analytics effectively, institutions can optimize their admissions funnel, enhance student recruitment, and improve overall return on investment (ROI). Here’s how a data-driven approach can transform enrollment marketing in 2025.

Metrics That Matter Most in Enrollment

To build an effective data-driven enrollment strategy, it’s essential to focus on the metrics that provide actionable insights. These include:

  • Application Conversion Rates: Measure how many inquiries convert into completed applications and, ultimately, enrollments.
  • Lead Response Times: Track how quickly your team engages with prospective students after their initial inquiry.
  • Yield Rates: Monitor the percentage of admitted students who choose to enroll.
  • Marketing Channel Performance: Evaluate which channels (e.g., email, social media, digital ads) generate the most qualified leads.
  • Student Retention Indicators: Use early data on engagement and satisfaction to predict retention rates and identify areas for improvement.

Understanding and monitoring these key metrics allows institutions to allocate resources more effectively and identify areas of opportunity.

Leveraging Predictive Analytics to Identify and Target Best-Fit Students

Predictive analytics is revolutionizing how institutions approach student recruitment. By analyzing historical and real-time data, predictive models can:

  • Identify High-Potential Prospects: Pinpoint students most likely to apply and enroll based on demographics, behaviors, and interests.
  • Tailor Messaging: Create personalized campaigns that resonate with specific segments of your audience.
  • Optimize Recruitment Efforts: Focus your resources on prospects who align with your institution’s mission and goals.

For example, predictive analytics can help identify students who are likely to struggle with the application process, enabling admissions teams to provide targeted support and improve completion rates.

Tools and Techniques to Improve ROI on Marketing Efforts

A data-driven strategy isn’t just about collecting information—it’s about using it effectively. Key tools and techniques include:

  • Customer Relationship Management (CRM) Systems: Use CRMs to track interactions, segment leads, and automate follow-ups.
  • A/B Testing: Test different messages, designs, and calls to action to determine what resonates most with your audience.
  • Attribution Modeling: Understand which touchpoints contribute most to conversions, ensuring your marketing spend is directed toward high-performing channels.
  • Dashboards and Reporting Tools: Create real-time dashboards to monitor campaign performance and make data-informed decisions quickly.

These tools empower institutions to maximize ROI by focusing on strategies and channels that yield the best results.

How GPRS Can Help

At GPRS, we understand that building a data-driven enrollment strategy requires both expertise and the right tools. Our team offers comprehensive solutions to help institutions leverage analytics effectively, including:

  • Custom Data Analysis: We provide detailed insights into your enrollment funnel, helping you identify bottlenecks and opportunities.
  • Predictive Modeling Support: Our experts guide you in implementing predictive analytics to target best-fit students and improve conversion rates.
  • Campaign Optimization: We help refine your marketing strategies to ensure every dollar spent delivers maximum impact.

By partnering with GPRS, your institution can unlock the full potential of data to enhance recruitment, boost yield rates, and achieve enrollment goals.

Take the first step toward a data-driven future. Contact GPRS today to learn how we can help you transform your enrollment strategy and drive meaningful results.

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Insights from the Higher Ed Experts

BY Anthony Campisi | January 14th, 2025

New Year, New Strategy: Back to Basics in 2025

New Year, New Strategy: Back to Basics in 2025A new year often brings renewed energy, fresh goals, and a clearer mindset. As we step into 2025, we’re still navigating an ever-changing landscape—marked by rapid advancements in technology, shifts in the job market, and evolving expectations in education. Flexibility, creativity, and resilience remain critical.
While much of the world continues to adapt to these changes, one constant remains: the need to educate and empower the next generation to become effective leaders. For recruitment teams, this means going back to the basics and refining strategies to meet today’s challenges head-on.

What Matters Most to Your Target Audience?

Understanding your audience is the cornerstone of any successful strategy. It’s no longer just about who your prospects are but what drives them in 2025. Here’s how to ensure your approach resonates:

  • Update Your Personas: The pandemic, technological advancements, and societal changes have reshaped how students view their career paths and education. Revisit your prospect personas with current research to reflect today’s job market and student priorities.
  • Explore Emerging Motivations: For many students, flexibility, hybrid learning options, and clear career ROI have become non-negotiables. Tailor your messaging to these values.
  • Align with Trends: Highlight how your programs prepare students for the challenges and opportunities ahead in an increasingly complex professional landscape.

Where Is Your Target Audience?

With technology evolving at lightning speed, knowing where and how to reach your audience can feel like aiming at a moving target. Here’s how to stay on top of the trends:

  • Talk to Current Students: Their insights into digital habits and online preferences are invaluable. From emerging social media platforms to preferred communication tools, they can guide your strategy.
  • Leverage Data Analytics: Platforms like Google Analytics, Meta’s advertising tools, and TikTok Ads Manager offer robust insights into audience behavior.
  • Invest in Reputable Advertising Channels: Fraud and misinformation are still concerns, so ensure your media buys are handled through trusted sources.

How to Communicate Effectively in a Crowded Market

In a world of constant digital noise, your message must stand out. Today’s students want clarity, trust, and inspiration. Consider these tips:

  • Be Transparent and Trustworthy: Authenticity is key. Share real success stories and demonstrate how your programs align with their goals.
  • Prioritize Value: Focus on how your program offers tangible benefits, from career outcomes to alumni networks.
  • Inspire Action: Position your messaging around opportunity and growth, showing how education is a step toward achieving their aspirations.

Nurturing Leads with a Personal Touch

Once you’ve attracted your prospective students, it’s essential to guide them through the enrollment journey with care and consistency. Prospects today often require more personalized reassurance than ever before.

  • Use Your CRM Strategically: Automate routine follow-ups but leave room for personal touches, such as direct outreach from admissions counselors.
  • Offer Personalized Guidance: Tailor communication based on their specific interests and concerns, leveraging data from their interactions.
  • Be a Partner in Their Journey: Prospects want to feel supported, so celebrate their progress and remind them of the transformative opportunities your programs provide.

How GPRS Can Support You

Navigating the complexities of recruitment in 2025 doesn’t have to be overwhelming. At GPRS, we offer tailored solutions to help you refine your strategy, engage your audience, and hit your enrollment goals. Our expertise includes:

  • Persona Development: Updating your understanding of prospective students to align with today’s market.
  • Digital Strategy: Identifying the right platforms and technologies for your campaigns.
  • Lead Nurturing: Crafting strategies that balance automation with authentic connections.

With GPRS by your side, you can create an enrollment strategy that’s grounded in the “tried and true”, yet dynamic enough to thrive in a rapidly changing environment.

Ready to elevate your recruitment efforts in 2025? Contact GPRS today to build a data-driven, student-focused strategy that drives real results.

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Insights from the Higher Ed Experts

BY Anthony Campisi | September 30th, 2024

Crisis Communication: Managing Admissions During Uncertain Times

Managing Admissions During Uncertain TimesWhether facing a global pandemic, economic downturn, or institutional challenges, the ability to adapt and communicate clearly can make all the difference in maintaining a strong applicant pool. Here are some practical strategies to managing admissions during uncertain times while keeping your institution top-of-mind for prospective students.

Survey Shifting Attitudes and Perceptions

During a crisis, the motivations, constraints, and decision-making processes of prospective students can shift dramatically. Recognizing these changes is essential for developing effective enrollment strategies that resonate with applicants in challenging times.

  • Put It into Practice: Conduct surveys or focus groups with your recent applicants to gain insights into their concerns. Use this information to personalize their messaging.

Communicate Transparently and Frequently

In times of uncertainty, clear and consistent communication is key. Prospective students and their families will have many questions about how your institution is handling the crisis and what it means for their education.

  • Put It into Practice: Develop a crisis communication plan that includes regularly scheduled updates on your website, social media channels, and newsletters. Address common concerns proactively and provide clear information about any changes to the enrollment process, academic programs, or campus operations.

Flexibility in Admissions Processes

Crises often disrupt normal routines and may impact a prospective student’s ability to complete some application requirements. Offering flexibility in your admissions process can help reduce barriers for applicants during tough times.

  • Put It into Practice: Consider waiving or modifying certain application requirements, such as standardized tests or in-person interviews. Offer virtual alternatives for campus visits and events. Extend deadlines to accommodate applicants facing unusual circumstances.

Emphasizing Value and Support

During tough times, prospective students may be more concerned about the return on investment of their education. It’s crucial to continue to communicate the value of your programs.

  • Put It into Practice: Highlight success stories of alumni who have thrived despite previous catastrophic events. Showcase the career services, mental health resources, and other support systems available to students.

Financial Aid and Affordability

Economic uncertainty often accompanies crises, which can make financial considerations even more critical for prospective students and their families. Being transparent about costs and available aid can help alleviate concerns.

  • Put It into Practice: Communicate additional financial aid or scholarship opportunities available in response to the crisis. Consider creating flexible payment plans for students facing financial hardships.

Adapting Program Delivery

Crises may necessitate changes in how education is delivered. Communicating your institution’s ability to adapt and provide quality education in various formats can reassure prospective students.

  • Put It into Practice: If transitioning to online or hybrid learning models, highlight your institution’s capabilities in these areas. Showcase any investments in technology or faculty training that enhance the remote learning experience.

Personal Outreach and Support

During tough times, personal connections become even more valuable. Providing individualized support can make a significant difference in a prospective student’s decision-making process.

  • Put It into Practice: Counselors should check in regularly with prospects. Offer one-on-one virtual counseling sessions to address individual concerns. Create online communities or forums where prospective students can connect.

By implementing these simple strategies, your admissions team can effectively manage a campus crisis and support prospects through uncertain times. Remember, how you communicate and respond during tough times can leave a lasting impression on applicants and your brand, potentially turning a crisis into an opportunity to demonstrate your institution’s values and commitment to student success.

We’re here to help you manage admissions during uncertain times. Let’s chat about how we can help make your enrollment strategy even stronger.

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ABOUT GPRS

For over two decades, GPRS has been a trusted higher education marketing agency, offering custom solutions to institutions of all sizes and degree types. Admissions directors, marketing directors, deans, and presidents rely on GPRS to provide a depth of services, including strategy, lead generation, digital marketing, nurture communications, recruiting, analytics, and innovative technology solutions.

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