Insights from the Higher Ed Experts

BY Anthony Campisi | September 29th, 2022

Leveraging storytelling to enhance your school’s digital online presence

Lately, it may seem as if the term “storytelling” is everywhere. Influencers are using it to showcase their glamorous lives while selling products, and brands are using it to create a connection with potential customers. So how can your school make the most of this marketing tactic to boost your content’s value?

In a recent blog post, we discussed using your school’s blog to tell your story and increase traffic. Here, we’ll dive into why storytelling is relevant in higher education and different ways to use it (beyond your blog) to highlight your school’s key differentiators.

Defining storytelling

Storytelling in marketing quite simply means developing a deeper connection with your audience. A recent Forbes article outlines three reasons that marketers should prioritize storytelling:

Stories unite humans through authenticity and relatability.
Storytelling is a powerful tool that enables brands to teach and prospects to learn through shared experiences.
Stories can cut through the clutter and engage consumers in a fragmented world.

When you are considering utilizing this method, you can think of it as using stories to help prospects see themselves at your school while connecting their personal and professional journey to your program’s offerings.

Who can be a storyteller?

When creating your strategy, be sure to select the right representatives of your brand so they can accurately convey your key messages. Although anyone can be a storyteller, it’s important to lean on your marketing and admissions department to identify what stories need to be told and by whom. Your greatest impact can be found with authentic, original content that conveys realistic perspectives and often vulnerability.

Here are a few methods to incorporate storytelling into your marketing strategy:

Student stories – these can either be formal write-ups or pieces of content created directly by students discussing what it’s like to participate in classes and clubs and be part of your school’s community.
Faculty stories – these can chronicle a class project, discuss recent research or highlight a philanthropic venture.
Alumni stories – these can showcase success stories as told by alumni themselves.
Other content creators – try tapping your admissions or marketing team members to create stories as they are likely in tune with what prospects are looking for.

How to showcase your stories

Regardless of what story you’re telling, or who you’re using to communicate your key messages, there are multiple ways to showcase your final product. You can post them on your website, utilize them in social media or include them on your blog. You can also include snippets in email campaigns and marketing materials. Additionally, don’t forget about the value of video storytelling for its emotional connection and relatability.

If you need help determining how to create rich content and utilize stories to enhance your school’s online presence, GPRS can help. We have worked with over 60 graduate schools and have insights into program branding and how competitive schools are using digital advertising to position themselves in the market. Contact us today to start the conversation.

Insights from the Higher Ed Experts

BY Techteam | September 27th, 2022

The University of Washington pulled in high quality leads in one month

Challenge

The Foster School of Business at the University of Washington aimed to improve and maintain a steady flow of high-quality leads in its Executive MBA enrollment funnel. These candidates are highly motivated to pursue an MBA, increasing their likelihood to enroll and matriculate. Boosting the percentage of such candidates in the funnel enhances the program’s chances of meeting or exceeding its enrollment targets.

Solution

To attract these high-quality leads, we moved beyond traditional media channels and leveraged LinkedIn’s InMail feature. This allowed us to engage professionals in the Seattle metropolitan area who matched the demographics and experience of a typical Foster EMBA student. Our creative team emphasized the program’s focus on innovation, appealing to candidates interested in growth and development. The call-to-action directly invited prospects to learn more about the Foster EMBA program.

Results

The LinkedIn InMail campaign delivered immediate results:

325 qualified leads generated in one month.
54% open rate, significantly above the 20% average for traditional email campaigns.
$54 cost per lead (CPL), far below the $200 industry benchmark for higher education.

This targeted approach not only brought in a high volume of interested candidates but also did so with exceptional cost-efficiency.

Qualified leads generated in one month

Cost per lead

Insights from the Higher Ed Experts

BY Anthony Campisi | September 15th, 2022

What do updated search algorithms mean for your school’s content?

What impact do Google search algorithm updates have on your school’s online presence? The answer is, “it depends” on how unique, credible and relevant your existing content is and how you plan to enhance it in the near future. Recently, Google announced that it would be launching a search algorithms update, enabling people to find high-quality content. The Google Helpful Content Update will include new ranking improvements that aim to reduce low-quality, duplicate or unoriginal content presented in search engine results pages (SERPs) and give users more credible and original information. It also aims to focus on “people-first” content and encourage content creators to put more time and effort into creating usable content for their customers.

In a recent blog, we discussed how content marketing can create a robust online experience for your school. Content formats include your website, SEO, email marketing, social posts, videos, podcasts, infographics, blogs, online panel discussions, and webinars, to name a few.

These elements all work together to showcase your school and reinforce your value proposition in order to engage prospects who are in the searching phase of their journey. Carefully created and curated content can collect leads and guide them through the funnel toward becoming seated students.

The rewards of creating content

Creating content is hard work – it takes marketing dollars and time for people to create. But if it’s done right, your content can then turn around and do work for you. It’s almost as if you’re creating a machine (content) and then automating it to go out into the world and find your next class. And many types of content marketing can actually be less expensive (in the long run) than paid digital advertising because it doesn’t need to be refreshed or monitored as often. Once it’s created, the momentum builds as it gains more and more viewers and enhances your site with rich SEO gains.

How search algorithms work

This brings us to how the Google search algorithms affect your school. Every time Google updates its algorithm (which can be quite often), it is in the interest of the user. Google wants its searchers to be rewarded with what they are seeking quickly and accurately. This most recent update aims to connect users with sites that have deep, relevant content. Content that is unique and not duplicated anywhere else. Therefore, if your school’s site is short, to the point, and favors bullet points, you’re going to lose out. If your site includes editorial content that goes deep into a topic, original storytelling pieces, and a rich media experience, you’re in luck.

How does this change how you create content? Here are a few tips:

Ensure your content is unique to your school and originally created
Gather credible facts that can be specifically associated with your school’s programs
Include compelling storytelling elements that are tied to search termsv
Include a variety of content types

So, how do you optimize search?

It’s impossible for a marketing or admissions professional to keep up with Google’s continuously shifting algorithms and digital marketing trends. It can help to partner with a specialized digital marketing firm that understands the intricacies of content marketing and tracks trends to ensure your strategy is up to date and performing at its maximum capacity.

If you need help determining how to create rich content for your school’s online presence, GPRS can help. We have worked with over 150 graduate programs and have insights into content and SEO best practices, and how competitive schools are using these tools to position themselves in the market. Contact us today to start the conversation.

Insights from the Higher Ed Experts

BY Anthony Campisi | August 30th, 2022

Video content: What’s the right mix for your digital advertising strategy?

So, you’ve thought about using video content in your school’s digital advertising strategy, but you’re not sure how to get started. What’s the right length? How can you use videos on social media? In a past article, we covered embracing the video advertising trend. Here we go into more detail on how to do it for your school.

TYPES OF VIDEO

Short-form video

A short-form video is ideally less than 90 seconds. The content is designed to quickly convey top-level points or address a question. It will include a call to action that is clear and drives your prospect to learn more, ultimately landing them in your CRM for future communications. You can use these for simple tasks like showing a facility, explaining a program track or introducing clubs or activities. You can also use willing faculty members to give a class synopsis or explain the benefits of a capstone project. Although 90 seconds may not seem like enough time, there’s a lot you can do visually to convey your message so you don’t have to talk quickly or condense your script. Another option for short-form videos is to break up an existing long-form video into 30-90 second snippets so you can utilize them separately within your digital advertising campaign.

Long-form video

A long-form video is ideally less than 5 minutes. The content is designed to provide a deep dive into a topic that needs more explaining. For example, you may choose to cover your MBA specializations, differentiate your Executive MBA tracks or create a tutorial on your admissions process. These videos may also provide space for you to roundup alumni success stories or provide a window into the type of students that attend your program. Regardless of the topic you choose, be sure to create visual interest by varying your backgrounds and infusing other digital media like photos or drone footage. Five minutes is a long time for viewers to dedicate so you want to be sure you are holding the attention of your prospective students.

Recorded events

In addition to creating strategic video content that aligns to your marketing pillars, you can richen your YouTube channel by adding recorded webinars with admissions staff, sample classes with faculty or program staff discussing frequently asked questions. Although you may not promote these videos via social channels or as part of your digital advertising, creating a library of useful tools can increase your credibility and serve as a resource for prospects.

TOPIC IDEAS

If you’re thinking about getting started with video, or you need to expand your short- or long-form video offerings, here are some ideas to help you with the brainstorming process. Try either scripted or unscripted videos on the following topics.

General campus tours
Facilities tours done by students
FAQs based on top search terms for your school
Student/alumni success stories
Get to know the faculty/staff
About the program

QUICK TIPS TO LEVERAGE VIDEO:

Load all videos onto your YouTube channel with proper tagging so you can leverage SEO.
Categorize your channel by what your users are looking for, i.e. general school info like campus tours, program, faculty, student testimonials, success stories, etc.
Create a plan to disseminate your videos as part of your larger digital marketing strategy. For example, choose a topic to focus on each month and push out themed content across all social channels. Link to videos within your digital ads. Prominently place your videos on the website with corresponding topics so they are easily searchable and appear relevant.
Ensure your videos have a clear CTA that will drive prospects to take action.

If you need help determining how to use video content in your school’s digital advertising strategy, GPRS can help. We have worked with over 60 schools and have insights into program branding and how competitive schools are using digital advertising to position themselves in the market. Contact us today to start the conversation.

Insights from the Higher Ed Experts

BY Anthony Campisi | August 10th, 2022

Highlighting career services in your marketing

The recent GMAC corporate recruiters survey states that 92 percent of corporate recruiters and 95 percent of staffing firms expect to hire MBA graduates this year. What’s more, 87 percent of corporate recruiters say they are either confident or highly confident in business schools to prepare students for success in their organization.

This is great news for students, and even better news for business schools. With the market holding a place for them, they can be assured that their investment will pay off. But even though availability is high, the success of your students is based on them selecting the right match for them. Allowing them the opportunities to explore their options while in school and ultimately select a firm that is the right fit for them requires coaching and guidance. If your school offers career services, now is the time to highlight the process so it can help prospects understand how you’ll help them compete and forge their unique career path.

Employment and internship report

Consider pulling together data for the past 2-3 years that showcases the industries, firms and titles of students hired from your school. You can include metrics such as internship offers, job offers post-graduation, salary, firms, locations and job types. This gives a well-rounded view of the results of your program as it relates to the end goal – a job that will recoup their investment and pay dividends for the future.

Employer testimonials

If you work with loyal employers or recruiting firms that have routinely hired your students, consider asking them to give a testimonial. Hearing from an employer what types of attributes your graduates display will inspire and encourage prospects who are considering your program.

Alumni profiles

Utilizing alumni with impressive career successes can be one of the biggest sellers of your program. In past blogs, we’ve discussed using alumni profiles to tell your story. To highlight your career services, ensure that your story shows the guidance they received from your career coaches along their journey. Also be sure to showcase how well networking can work.

Career coaches

Hearing from the career coaches themselves can be important for prospects considering your program. To give your coaches a forum to communicate their approaches, you can try a blog on interview tips, a brochure outlining the process and even a dedicated portion of your website to outline how prospects can construct a career plan.

Career paths

While some students seek out business school with a defined career goal in mind, many are looking to create a new path. Perhaps your prospects like their industry but want to shift their functional role. Others may want to shift careers completely, or get promoted into a new area of their company. Career pathing is perhaps one of the most intriguing elements of business school as students find new interests and explore their strengths. Be sure that you are communicating how you will help guide them on their journey to give them confidence to select your school.

If you need help determining how to highlight your program’s strengths, like career services, in your marketing – GPRS can help. We have worked with over 150 programs and have insights into program branding and how competitive schools are using digital advertising to position themselves in the market. Contact us today to start the conversation.

Insights from the Higher Ed Experts

BY Anthony Campisi | July 28th, 2022

Why a competitive analysis matters

A competitive analysis takes time. Here’s why it’s time well spent for not only your marketing department, but also for your admissions and program teams.

In general, it’s a good practice to keep an eye on what your competitors are doing year-round. But a full competitive analysis every 2-3 years can help you dig deep to compare marketing tactics and program adjustments and enhancements so you don’t miss something major and accidentally lose prospects to competitors that are innovating and changing the game.

Competitors to examine:

You can often begin by breaking down your competitive landscape into three areas:

Aspirational competitors: Schools that don’t draw from the same prospect pool as you, but are seen as best in class and that your prospects will compare you to when gathering data.
Regional competitors: Schools that may not seem like direct competitors due to program type, quality, or cost, but can end up pulling students away from you due to proximity.
Real competitors: This is the set of competitors that your prospects are currently considering and may select over your program.

For marketing and admissions

For marketing and admissions, a competitive analysis can help examine:

Best practices: How are your competitors advertising? What does their website convey and how does their user experience compare to yours?
Event types: What do recruiting events look like now — are they in-person, virtual, short meet and greets, luncheons, etc.
New marketing platforms and tactics: Are your competitors trying new social platforms, employing advertising on higher ed sites, or partnering to sponsor local events?
Admissions requirements: Who’s requiring admissions tests, employment history, GPA, etc.

For program directors

Examining how programs are changing and shifting to meet the demands of the market is invaluable. Although it is not likely that your program will make an immediate shift based on something a competitor is doing, it’s important to keep tabs on them so you can answer your prospects’ questions and position your school uniquely in the market.

You’ll want to examine metrics such as:

What specializations are being added
Student experiences like international trips, clubs
Professional development
Career counseling
Faculty shifts

If you need help in defining your competitors, what areas to examine, and what metrics to track, GPRS can help. We have worked with over 60 schools and have insights into program enhancements, program branding, and how competitive schools are using digital advertising to position themselves in the market. Contact us today to start the conversation.

Insights from the Higher Ed Experts

BY Anthony Campisi | July 19th, 2022

Doing more with less

As marketing and admissions professionals have adapted over the past few years, it has become evident that we are all being asked to do more with less. This means being held to the same (or even higher) admissions standards, being responsible for filling the funnel with more qualified leads and reporting on all budgetary spending with an eye toward ROI. All the while, many departments are often operating with less staff and lower or flat budgets.

So how can schools do more with less while attracting high-caliber students to fill classes? Below we offer a few opportunities to streamline and maximize your time and budget.

Paid media, ads, and social

There are many forms of digital advertising that can be efficient ways to place your school’s message in front of your target. As you are considering the digital marketing campaign that will perform best for your school, it’s important to choose the right platform. This starts with identifying your audience – often through personas and then exploring the type of media they are consuming.

It can seem overwhelming if you haven’t launched or planned a campaign in a while so choosing to work with a seasoned digital agency can help you put an optimized plan in place. When you have experts working with you to create a solid digital strategy, it takes the guesswork out of the process and allows you to make decisions about where and when to spend your money.

At GPRS, our team of professionals can recommend a marketing campaign that can be optimized before and during your campaign so you can be sure that your funds are being allocated properly. If something isn’t working, we can adjust. And we can do this by tracking all of your media through our proprietary system GP Insights™. This ROI tracker can determine who saw your ad, the copy, and mediums that are most effective, and who became seated students after interacting with your ads.

Unpaid content creation and enhancement

When you are thinking about ways to do more with less, you may want to do some things within your department or internally at your school. Below are a few options for creating new or enhancing existing content — with the only cost being your time.

Blogs: Blogs are great tools to boost your website’s organic SEO and increase traffic based on key terms your students are searching for. Try enlisting an admissions director at your school, an eager faculty member, or even a student. Be sure they are trained on how to write optimized content and set them loose to post a cadence of blogs throughout the year.
Podcasts: Using any of the experts listed above and some basic recording software, you can create and publish podcasts on searchable topics that your prospects will engage with.
Website audit and optimization: While it is ideal to clean up your website before launching a digital campaign that drives prospects there, this is actually something your team can be doing year-round. You may also identify some ways to write keyword-rich content and optimize the user experience to make it easier to navigate.
Social media: If your school doesn’t have a set of institutional social accounts, it may be worth the time to set them up. They are free to activate and simple to create. The goal then is to develop a posting cadence and strategy for how you will communicate about your school. Be sure to coordinate with internal stakeholders who are already posting so you’re not duplicating efforts.

Need help?

If you need more tips on how to optimize your marketing spend, GPRS can help. Contact us today to start the conversation.

Insights from the Higher Ed Experts

BY Anthony Campisi | June 30th, 2022

New and unique ways to market your program

As you are beginning to plan for your next recruiting year, it’s likely that you’ll be evaluating data surrounding the tactics that worked — and those that didn’t. While it may be tempting to put your marketing plan on autopilot and use past strategies to bring in leads, it may be worth it to try new and unique ways to market your program — especially these days!

Below is a roundup of a few unique ways higher ed institutions can market their programs. You might even notice a few of your competitors using these to stand out in the market. Don’t hesitate to take the first step to innovate and test new ideas — you may even see a big payoff!

Adding podcasts to your digital asset mix — and how to leverage them

You don’t have the be intimidated by podcasts. In fact, creating them and leveraging them may be easier than you think. Giving your students multiple ways to connect with your brand can benefit your school. Podcasts can be crucial to your media mix because they are personal and emotional, easy and inexpensive to produce, evergreen, accessible and convenient, and unique and engaging. Once you’re ready to brave the waters and try something new with a podcast, here’s how to get started.

Embracing the digital video advertising trend for your school

Although video advertising can work for any company in any industry, it’s becoming imperative in the higher ed world because of the personal scale connection required for large buying decisions like a degree. Video ads are shorter and more succinct than the traditional 3-5 minute video you have on your website or YouTube channel about your program, the benefits of your school, or a testimonial from a professor or student. If your school is considering embracing the video ad trend, here are a few secrets to help you succeed.

Leveraging alumni stories to boost your digital strategy

Every graduate program claims to have rigorous academics, highly regarded faculty, and fantastic employment or advancement opportunities. How do you prove that your institution is worth the investment and that students can anticipate the success they’re seeking? This is where alumni stories come in. Your school’s brand identity is shaped by how you tell your story. Profiling alumni can be one of the most powerful forms of storytelling. Learn how you can use these stories and their content to boost your digital strategy.

Are the latest social platforms a fit for your school?

When you are using social media to complement your marketing and communications plan, a high viewership is almost always guaranteed. However, with any marketing tactic, the key is to make sure that your content is reaching the target demographic with the right message at the right time. You may have heard your peers in higher ed or your digital agency talking about advertising on Spotify, Pandora, Reddit, Pinterest or even TikTok. But how do you know which platforms are right for your school, and whether or not they will help you achieve your recruiting and enrollment goals? Read on for some tips about selecting the best social media for your goals.

Need help?

If you’re interested in learning more about how these and other tactics and strategies can fit into your school’s marketing and recruiting strategy, GPRS can help. Contact us today to start the conversation.

Insights from the Higher Ed Experts

BY Techteam | June 21st, 2022